Schneck Hospice and Home Health Earn Prestigious Satisfaction Awards
Schneck Home Health and Schneck Hospice have been recognized by Strategic Healthcare Programs (SHP) for the consistently high quality of service they provide to patients, families, and caregivers.
Schneck Hospice was honored as a “Premier Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2023 calendar year. The 2023 award recipients were determined by reviewing and ranking the overall CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey satisfaction score for more than 1,750 hospice providers.
Schneck Home Health was named a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year. Award recipients were determined by reviewing satisfaction scores from HHCAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems) for more than 2,500 home health providers.
“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year,” said Kevin Vogel, President of SHP.
“I’m extremely proud of my colleagues, our nurses and our staff for their consistently high quality of service,” said Rachel Bullard, RN, BSN, CSSBB, Director of Schneck Home Health, Hospice, and Long-term Care. “This prestigious acknowledgment is a testament to their unwavering dedication to providing exceptional care to patients, families, and caregivers.”
Read more about the SHP awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.